Online ordering for bakeries and cloud kitchens (no app needed)
A daily-changing menu and repeat orders are a bakery's reality. Here is how to take online orders in chat — no delivery app, no commission.
A home baker or cloud kitchen lives on repeat orders and a menu that changes with the day. Delivery apps bring reach but take a cut and own the customer. A catalog link brings the customers you already have, straight to your chat, for free.
Build a menu, not a store
- Group by meal or occasion: cakes, cookies, savouries, combos.
- Put today's specials at the top of the first category.
- Add a photo that does the selling — food is bought with the eyes.
Capture the details a kitchen needs
Ask for exactly what you need at checkout: name, delivery address, and a preferred time slot. Nothing more. The order arrives with the items and quantities already filled in, so you can pack instead of puzzle.
Make reordering trivial
Repeat customers are the whole game. Regulars know exactly what they want; a catalog lets them reorder their usual in two taps and send it to you. Keep last week's favourites visible so reordering never requires a search.
The math on commissions
If a delivery app takes 20–30% of an order, a ₹1,000 order costs you ₹250. A direct catalog order costs nothing. Even if you still use apps for discovery, moving your regulars to a direct catalog link can add a meaningful margin to every repeat order.
Create your free catalog and send yourself a lunch order to test it.